Frequently Asked Questions
Everything you need to know about your favorite fermented favorites.
How should I store my GT’s Living Foods products?
All our raw, fermented products must be kept refrigerated at all times (33-40°F) to maintain their living cultures and prevent further fermentation, which could cause the bottle to leak or burst.
What is the 'sediment' at the bottom of my bottle?
That is the 'Culture of Life'! It is a natural byproduct of the fermentation process and contains beneficial yeast and bacteria. It is perfectly safe and healthy to consume; just give it a gentle tilt to incorporate.
Do you offer shipping for online orders?
Yes, we ship our products in insulated packaging with cold packs to ensure they arrive at the proper temperature. We currently offer shipping across the contiguous United States.
Can I drink Kombucha if I am pregnant or breastfeeding?
Because our products are raw and unpasteurized, we recommend consulting with your healthcare professional before consuming them if you are pregnant or nursing.
What is your return policy for online purchases?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or if there is an issue with your delivery, please contact our support team within 48 hours for a replacement or refund.
Are your products vegan and gluten-free?
Yes, all GT’s Living Foods products are 100% vegan, gluten-free, and non-GMO, made with high-quality organic ingredients.